Accessibility Consulting
Creating Inclusive, Equitable Experiences That Work for Everyone
At Impaktive Group, we help organizations design and deliver environments where accessibility isn’t an afterthought — it’s embedded into every experience.
Our consulting services, developed in collaboration with The Slatin Group, empower leadership teams, managers, and frontline employees to confidently serve guests and customers of all abilities while driving measurable business results.
Our Three-Tiered Approach To Accessibility
We guide organizations through a proven, three-tiered model that builds awareness, confidence, and accountability across every level of leadership and service.
Tier I: Leadership
Shaping an Inclusive Vision from the Top Down
Empowers executives and decision-makers to make accessibility a core business value. We start with leadership alignment—helping organizations define goals, set standards, and embed accessibility into their culture and strategy.
Tier II: Train the Trainers
Empowering Managers to Lead with Accessibility
Equips department heads and managers to model inclusive service and teach it across their teams. Through collaborative sessions, we turn accessibility into a shared responsibility, not a checklist.
Tier III: Team Member Training
Building Confidence and Competence Across Every Role
Gives frontline staff the practical tools to provide respectful, confident service to all guests—creating an environment where inclusion feels natural, not forced.
Why It Matters
Our Accessibility Consulting helps organizations:
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Strengthen customer and guest trust
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Improve service delivery and employee confidence
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Reduce barriers and build an inclusive culture
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Move beyond compliance to true belonging
Schedule a Consultation
Let’s start the conversation about how accessibility can elevate your service, strengthen your brand, and build long-term value. Fill out the form below to connect with our team and explore how we can help you make your spaces, services, and experiences more inclusive.
Schedule a consultation today — and discover how small changes can make a lasting impact.